Request For Tender SINGLE-PARTY FRAMEWORK AGREEMENTS for the Support and Maintenance and Development of Bespoke Software for 2 Lots

AI-generated analysis of the documents. Check the official notice and any amendments for current submission details.

1. At a glance

2. Scope of Work

The Local Government Management Agency (LGMA) seeks to establish two single-party framework agreements for the support, maintenance, and development of bespoke software systems. The total estimated effort for these frameworks is approximately 1,400 to 1,500 person-days annually, with specific systems and services outlined for each lot.

Lot 1: Support, Maintenance, and Development of Various Systems

• Systems Covered:
• MapRoad Roadworks Licensing System (MRL)
• National Environment Management Information System (NEMIS)
• LG Returns
• Central Broker
• Protect Our Water
• Household Charge
• Activities:
• Provide 2nd level support for the systems.
• Maintain detailed records of support instances and time taken.
• Quarterly billing based on a fixed blended daily rate.
• Development of new modules as required, with contracts called off from the framework.

Lot 2: Support, Maintenance, and Development of GIS Systems

• Systems Covered:
• MapRoad Asset Management System (including MapRoad Mobile apps)
• MapRoad Public Interface
• MapRoad Public Lighting
• Activities:
• Similar to Lot 1, including support and maintenance.
• Development and consultancy services related to GIS systems.

The contractor must ensure effective collaboration with other vendors, adhere to agreed standards, and provide a 90-day warranty period on all live releases. The development methodology must follow Agile principles, ensuring iterative delivery and responsiveness to evolving business requirements.

3. Background & buyer context

The procurement is initiated by the LGMA to enhance the efficiency and effectiveness of local government services through improved software systems. This aligns with ongoing digital transformation efforts within the public sector. The framework agreements aim to ensure that critical systems, particularly those generating substantial income, are maintained and developed effectively. The LGMA has a history of managing various software systems and seeks to consolidate its vendor relationships through these frameworks.

4. Eligibility & selection criteria

Bidders must meet the following eligibility and selection criteria to be evaluated:

• Turnover requirement: Minimum average annual turnover of €500,000 over the last three years.
• Insurance:
• Employer’s Liability: €13,000,000
• Public Liability: €6,500,000
• Product Liability: €6,500,000
• Professional Indemnity: €2,000,000
• Cyber Insurance: €3,000,000
• Certifications: Not specified for this tender.
• Past experience: Minimum of three comparable projects demonstrating satisfactory delivery of similar services.
• Personnel: Specific roles and experience levels required, detailed in the Tender Response Document (TRD).
• Geographic / facility constraints: Not specified for this tender.

5. Award criteria & scoring

Bids will be evaluated based on the most economically advantageous tender (MEAT) principle. The scoring criteria are as follows:

The maximum score available is 10,000 points.

6. Submission requirements

Bidders must submit the following documents:

• Method statement / response document: Use the provided TRD template; no more than 20 pages.
• CVs: For key personnel, maximum of 3 pages per CV.
• Pricing schedule: Use the specified template.
• Case studies: Three relevant case studies, each valued between €100,000 and €500,000.
• Declarations: Complete the Declaration of Bona Fides, Tax clearance, and Conflict of Interest forms.
• Mandatory site visit: Not applicable.
• Submission portal: Responses must be submitted via eTenders, following specific format rules.

7. Key dates & process

8. Contract terms that matter

The framework agreements will have the following key terms:

• Term + extension structure: Initial term of 2 years with 2 optional 1-year extensions.
• Payment terms: Quarterly in arrears based on approved timesheets.
• Key SLAs/KPIs: Not specified, but performance will be monitored through regular reporting.
• Liquidated damages: Not specified.
• Termination clauses: The contracting authority reserves the right to terminate the agreement under certain conditions.
• IP ownership: All intellectual property rights will vest in the LGMA upon creation.
• Sub-contracting rules: Allowed, but the lead tenderer must maintain overall responsibility.

9. Risks, red flags & unusuals

Potential risks and concerns associated with this tender include:

• Turnover threshold: The minimum turnover requirement of €500,000 may limit participation from smaller firms.
• Single-party framework: The framework agreements will be single-party, which may restrict competition and innovation.
• Dependency on existing systems: The need for integration with existing systems may pose challenges for new entrants.
• Limited contract guarantees: There is no guarantee of additional contracts beyond the initial call-off.

10. SME fit assessment

This tender is open to small and medium enterprises (SMEs) that can demonstrate the required financial and technical capacity. Viable bidders should have:

• Relevant experience in software development and maintenance, particularly in public sector applications.
• The ability to meet insurance and turnover requirements.
• The option to form consortia or subcontract to meet criteria.
• An estimated bid preparation effort of 10-15 days.

The presence of an incumbent vendor may influence the competitive landscape, but SMEs with strong qualifications may still find opportunities.

11. Where to dig deeper

• Source RFT filename: RFT for Development Maintenance and Support of Bespoke Software - 20260612.pdf
• eTenders CFT ID: LGICT260006
• Contact email: Not specified; refer to eTenders for clarification.
• Important attachments:
• Appendix 4 – Sample Framework Agreement
• Appendix 5 – Sample Call-Off Contract
• Tender Response Document (TRD)