Heritage Interpretation Advisor for Glenveagh National Park

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1. At a glance

2. Scope of Work

This tender seeks a Heritage Interpretation Advisor to support Glenveagh National Park with interpretation and visitor engagement projects. The contract duration is two years, with an option for a further one-year extension. The primary objective is to appoint a suitably experienced entity to provide strategic advice and practical interpretation services. These services will guide the planning, development, and delivery of high-quality visitor experiences across the National Park. The estimated expenditure for these services is €150,000 (excluding VAT) over the initial term and any potential extensions. The pricing schedule may also be used for additional works that may arise.

The scope of services includes:

• Strategic Advice: Providing expert guidance on interpretation strategies and visitor engagement approaches for Glenveagh National Park.
• Interpretation Planning: Supporting the planning phase of new interpretation initiatives, ensuring alignment with park objectives and visitor needs.
• Development Support: Assisting in the development of interpretation materials and experiences, which may include digital content, physical displays, and guided tours.
• Delivery Guidance: Offering practical advice on the implementation and delivery of interpretation projects to ensure high-quality visitor experiences.
• Visitor Engagement: Contributing to projects aimed at enhancing visitor engagement with the heritage and natural environment of Glenveagh National Park.
• Project Management Support: Providing advisory services that contribute to the successful management and execution of interpretation and visitor engagement projects.
• Potential for Further Works: The pricing provided by bidders may be utilised for additional, unforeseen works within the scope of heritage interpretation and visitor engagement.

The services will be delivered within the context of Glenveagh National Park, a site covering approximately 17,000 hectares, with a focus on enhancing the visitor experience around the castle and gardens.

3. Background & buyer context

This procurement is initiated by the Department of Housing, Local Government and Heritage. The tender aligns with the department's remit to manage and promote national heritage sites. Glenveagh National Park is a significant natural and cultural asset managed by the National Parks and Wildlife Service (NPWS), which falls under the department's purview. The procurement aims to enhance visitor experience and interpretation at the park, reflecting a broader government objective to improve public access to and understanding of national heritage. No incumbent provider is explicitly mentioned, but the procurement suggests a need for specialised expertise in heritage interpretation and visitor engagement to support ongoing or planned park development initiatives.

4. Eligibility & selection criteria

To be considered for this tender, bidders must meet the following minimum requirements:

• Turnover requirement: A minimum overall turnover of €50,000 per annum for each of the previous two years.
• Insurance:
• Employer's Liability: €12.7 million
• Public Liability: €6.5 million
• Product Liability: Not specified
• Professional Indemnity: Not specified
• Cyber: Not specified
• Motor: Not specified
• Certifications:
• Health & Safety Policy: Tenderers must confirm they have a health and safety policy and provide a copy.
• ISO/EN/BS standards: Not specified
• Registration bodies: Not specified
• Past experience: Two satisfactory references for similar related services provided within the past 3 years. References must include contact name, phone number, and details of the service provided.
• Personnel:
• Number of staff employed and their roles.
• Experience of the project team in developing similar heritage interpretation projects.
• Geographic / facility constraints:
• Services are to be provided within Ireland.
• A site visit to Glenveagh National Park is organised for 21st-24th September inclusive, between 10:00-14:00. Appointments must be made by contacting Clare Bromley at [email protected] by Friday, 11th September.
• A site visit to the Tenderer's premises is compulsory.

5. Award criteria & scoring

The contract will be awarded based on the most economically advantageous tender (MEAT). The evaluation will consider the following criteria:

Criterion Weight (%) Sub-criteria