Single Supplier Framework for Mobile Phone Pouches

AI-generated analysis of the documents. Check the official notice and any amendments for current submission details.

1. At a glance

2. Scope of Work

This tender seeks to establish a single-party framework agreement for the provision of full signal-blocking mobile phone pouches and associated unlocking devices for Waterford and Wexford Education and Training Board's post-primary schools. The primary objective is to create mobile phone-free environments within schools to reduce classroom interruptions and enhance academic performance.

The contractor will be responsible for the supply of these pouches and unlocking devices. Key activities and requirements include:

• Product Specification:
• Mobile phone signal blocking pouches must be fully signal and tamper-proof, fire- and water-resistant, and durable for use in a busy student environment.
• Associated unlocking devices, both handheld and wall-mountable, are also required.
• Pouches must be manufactured to full CE Certification, compliant with the 2001/95/EC General Product Safety Directive (GPSD) or EU2023/988.
• Products and transport packaging must comply with REACH Regulation (EC) 1907/2006, S.I. No. 282 of 2014, Directive 94/62/EC, and EN 13432:2000.
• Pouches must be fire resistant/anti-flammable, manufactured from robust, long-lasting, non-irritable materials.
• Unlocking devices must be manufactured from robust, long-lasting material.
• Delivery:
• Delivery to schools within ten business days following confirmation of order receipt.
• Delivery to agreed internal points of use within each school.
• Arrangement of partial supply policies if full orders cannot be fulfilled in one delivery.
• Acceptance of order cancellations at no charge if goods are not received within agreed supply times.
• Urgent delivery priority for unusual/emergency requests, subject to Contracting Authority authorisation.
• Deliveries must be available up to five days per week (Monday to Friday).
• Order and Returns Management:
• Acceptance of orders in electronic format (e.g., email or online).
• Confirmation of order receipt with status within 2 working days.
• Acceptance and collection of returns for faulty or incorrectly supplied goods at the contractor's expense within one working week of notification.
• Reasonable agreement of return requests in cases of school error.
• Customer and Account Management:
• Nomination of a dedicated, experienced customer account manager as the main point of contact.
• Provision of a customer service contactable by email and telephone (9 am - 5 pm, Monday-Friday, excluding bank holidays).
• Complaint resolution within 5 calendar days, with acknowledgement within 1 day and a resolution plan within 2 days.
• Provision of prior notice for support personnel requiring site access, who must carry identity cards.
• Advice to school staff on placement of unlocking devices, proper use of pouches, storage, and maintenance.
• Account management activities are non-billable.
• Environmental Considerations:
• Employment of good environmental practice, including waste reduction, efficient use of materials, and minimisation of waste.
• Use of recyclable packaging materials, used only where necessary.
• Removal of packaging from products upon delivery and off-site.
• Take-back of pouches at end-of-operational-use for certified environmental disposal or re-use, providing certification or confirmation of re-use.
• Warranty:
• A two-year warranty for pouches and unlocking devices, activated from acceptance of delivery.
• Training:
• Training services may be required and must be included in the pouch cost.

3. Background & buyer context

Waterford and Wexford Education and Training Board (WWETB) is one of 16 Education and Training Boards established under the Education and Training Boards Act 2013. WWETB is responsible for delivering a comprehensive range of quality education programmes across Waterford and Wexford, including primary, post-primary, post-leaving certificate, further education, apprenticeships, and adult/community education.

This procurement is driven by the need to create a more focused learning environment within WWETB's post-primary schools. The initiative aims to restrict mobile phone usage during school hours to minimise classroom interruptions and enhance student engagement and academic performance. The establishment of a framework agreement is intended to leverage efficiencies and maximise cost savings over the duration of the contract.

4. Eligibility & selection criteria

Bidders must meet the following minimum requirements to be considered eligible for evaluation:

• Turnover requirement: Confirmation that turnover exceeded €500,000.
• Insurance:
• Employers Liability: €13m
• Public Liability: €6.5m
• Product Liability (goods only): €6.5m
• Certifications:
• CE Certification (CE declaration build procedures, risk assessment & Material lists).
• Compliance with 2001/95/EC General Product Safety Directive (GPSD) or EU2023/988.
• Compliance with REACH Regulation (EC) 1907/2006.
• Compliance with S.I. No. 282 of 2014 European Union (Packaging) Regulations 2014 (as amended).
• Compliance with Directive 94/62/EC on Packaging and Packaging Waste.
• Compliance with EN 13432:2000.
• Past experience:
• Provide a list of existing clients where products/supplies of the same type have been provided and manufactured within the last 12 months.
• Provide contact details from two listed organisations for reference checks.
• Personnel: Access to minimum levels of personnel and skills as detailed in the specification, including a dedicated account manager.
• Geographic / facility constraints: Not specified for this tender.

5. Award criteria & scoring

The evaluation of tenders will follow a single-stage process where bidders first meet selection criteria, and then eligible tenders are evaluated against award criteria. The award will be made on the basis of Most Economically Advantageous Tender (MEAT).

Criterion Weight (%) Sub-criteria