Tuath Housing Multi-Contractor Framework for Responsive Repairs and Maintenance

AI-generated analysis of the documents. Check the official notice and any amendments for current submission details.

1. At a glance

2. Scope of Work

Tuath Housing sought to establish a multi-contractor Framework for the delivery of responsive repairs, void property works, replacement heat, smoke and carbon monoxide detectors, and Electrical Installation Condition Reports (EICRs) across its housing portfolio in Ireland. The Framework is designed to ensure high-quality, customer-focused maintenance services through a geographically based Lot arrangement.

The contractor's day-to-day activities include:

• Responsive Repairs:

• General building repairs

• Plumbing and drainage works

• Electrical repairs

• Heating repairs

• Carpentry and joinery works

• Roofing repairs

• Plastering and decorating works

• Flooring repairs

• Glazing works

• Locksmith and security works

• Environmental and external repairs

• Emergency and out-of-hours repairs

• Void Property Works:

• Pre-void and post-void inspections

• General repairs and reinstatement works

• Cleaning and clearance

• Flooring and decoration works

• Electrical and plumbing repairs

• Kitchen and bathroom component replacements

• Compliance remedial works

• Environmental and external works

• Health and safety compliance activities

• Heat, Smoke, and CO Detector Replacement Works:

• Inspection, testing, replacement, installation, commissioning, and certification of detectors

• Replacement of failed or expired detector units

• Installation of upgraded detector systems

• Compliance verification and resident guidance

• Electrical Installation Condition Reports (EICRs):

• Periodic electrical inspection and testing

• Consumer unit inspections

• Electrical safety reporting

• Minor remedial works and certification

Contractors must ensure compliance with all applicable Irish legislation, Building Regulations, Health and Safety requirements, and industry standards. The Framework emphasizes resident-focused service delivery, effective operational management, and continuous service improvement.

3. Background & buyer context

This procurement aligns with Tuath Housing's strategic objectives to provide high-quality, secure, and affordable homes across Ireland. The organization manages approximately 15,000 homes and aims to enhance its operational capacity in response to increasing housing demand. The establishment of this Framework is part of Tuath's commitment to delivering responsive, compliant, and value-for-money services while supporting broader community outcomes.

4. Eligibility & selection criteria

Bidders must meet the following eligibility and selection criteria:

• Turnover requirement: Minimum average annual turnover equal to the indicative annual allocation value associated with the allocation profile(s) they are seeking to be considered for within each Lot.

• Insurance:

• Public Liability Insurance: Minimum sum insured €6,500,000

• Employers Liability Insurance: Minimum sum insured €13,000,000

• Contractors All Risk Insurance: Minimum sum insured €1,000,000

• Professional Indemnity Insurance: Minimum sum insured €2,000,000

• Certifications: Not specified for this tender.

• Past experience: Not specified for this tender.

• Personnel: Not specified for this tender.

• Geographic / facility constraints: Not specified for this tender.

5. Award criteria & scoring

Bids will be evaluated based on the following criteria:

The evaluation will follow the Most Economically Advantageous Tender (MEAT) methodology, focusing on both price and quality.

6. Submission requirements

Bidders must submit the following documents:

• Method statement / response document (specific template required, page limits apply)
• CVs for key personnel (specific page count and named roles)
• Pricing schedule (specific format and template required)
• Case studies (minimum number and value range not specified)
• Declarations (ESPD, Bona Fides, Tax clearance, Conflict of Interest)
• Mandatory site visit (if applicable), including date and contact information
• Submission portal: eTenders, with specific format rules outlined in the tender documents

7. Key dates & process

8. Contract terms that matter

Key contract terms include:

• Term + extension structure: 5 years (3 + 1 + 1)
• Payment terms: Not specified for this tender.
• Key SLAs/KPIs: Not specified for this tender.
• Liquidated damages or penalty regimes: Not specified for this tender.
• Termination clauses: Not specified for this tender.
• IP ownership: Not specified for this tender.
• Sub-contracting rules: Not specified for this tender.
• Parent-company guarantee or bond requirements: Not specified for this tender.

9. Risks, red flags & unusuals

Potential risks and concerns include:

• The lack of specified turnover requirements may indicate a high threshold for financial stability.
• Geographic constraints are not detailed, which could limit the pool of eligible contractors.
• The absence of clear past experience requirements may lead to variability in contractor capabilities.
• The Framework's structure may favor incumbents with established relationships and knowledge of Tuath's operational processes.

10. SME fit assessment

Small Irish businesses that can credibly bid for this tender should have:

• Relevant experience in responsive repairs and maintenance services.
• The capacity to meet insurance requirements and demonstrate financial stability.
• A commitment to quality service delivery and compliance with health and safety standards.

Consortium or sub-contracting arrangements are not explicitly mentioned, but may be permissible depending on the tender's requirements. Bid preparation may require several days to compile the necessary documentation and ensure compliance with submission requirements. The presence of established contractors in the market may signal a competitive bidding environment.

11. Where to dig deeper

• Source RFT filename: Tuath Framework ITT Tender Issue Rev 2.7.pdf
• eTenders CFT ID: not specified
• Contact email or clarification portal: not specified
• Important attachments:
• Appendix 2 — Suitability Assessment Questionnaire (SAQ)
• Appendix 14 — Specification and Operational Requirements
• Appendix 11 — Form of Tender