Program Technical Support Services for Oracle Licenses

AI-generated analysis of the documents. Check the official notice and any amendments for current submission details.

1. At a glance

2. Scope of Work

The National Treasury Management Agency (NTMA) requires the provision of Program Technical Support Services, specifically a Software Update License & Support service level, for its existing Oracle licenses. This procurement aims to secure ongoing technical support for these critical software assets.

The services encompass:

• Software Update License & Support: Providing technical support for existing Oracle licenses. This includes access to software updates, patches, and technical assistance to maintain the functionality and security of the Oracle software environment.
• Existing Oracle Licenses: The contract covers support for a range of Oracle products, including but not limited to:
• Oracle Partitioning - Named User Plus Perpetual
• Oracle Partitioning - Processor Perpetual
• Oracle Advanced Security - Processor Perpetual
• Oracle Database Enterprise Edition - Processor Perpetual
• Oracle Data Masking Pack - Processor Perpetual
• Oracle Diagnostics Pack - Processor Perpetual
• Oracle Tuning Pack - Processor Perpetual
• Exadata Storage Server Software - Disk Drive Perpetual
• Additional Services or Supplies: The NTMA reserves the right to request additional services or supplies from the successful tenderer. These may be priced on a fixed-fee basis at the NTMA's discretion.
• Repetition of Services: The NTMA may negotiate with the successful tenderer at the end of the contract term for new services that are similar to those awarded under this competition.
• Potential for Increased/Reduced Scope: The NTMA reserves the right to increase or reduce the scope of services and the anticipated duration of the services at its sole discretion.

The specific details of the services required are further elaborated in Schedule 4 (The Services) of the RFT documentation.

3. Background & buyer context

The National Treasury Management Agency (NTMA) is an independent, non-commercial State body responsible for managing Ireland's national debt, strategic investment funds, and performing various statutory functions. It provides asset and liability management services to the Government and supports bodies such as Home Building Finance Ireland (HBFI) and the Strategic Banking Corporation of Ireland (SBCI). This procurement is driven by the NTMA's need to ensure continued technical support for its existing Oracle software licenses, which are integral to its operations. The tender is conducted under the open procedure, adhering to EU Directive 2014/24/EU as implemented in Ireland.

4. Eligibility & selection criteria

Tenderers must meet specific minimum requirements to be eligible for contract award. These are detailed in Schedule 1 (Minimum Requirements) and must be addressed in the tender response, often via the European Single Procurement Document (ESPD).

• Turnover requirement: Not specified for this tender.
• Insurance: Evidence of insurance as described in section 2.1 of Schedule 1 (Minimum Requirements) is a precondition to award. Specific types and amounts are not detailed in the provided extract.
• Certifications: Not specified for this tender.
• Past experience: Not specified for this tender.
• Personnel: Not specified for this tender.
• Geographic / facility constraints: Not specified for this tender.
• Oracle Partnership: Tenderers must provide evidence of Oracle Partnership with reseller authorisation as required by Minimum Requirement 3 of Schedule 1 (Minimum Requirements).
• Tax Clearance: Tenderers must provide evidence of tax clearance from the Revenue Commissioners of Ireland, including Tax Reference Number and Tax Clearance Access Number for electronic verification, as a precondition to award.
• ESPD Completion: Tenderers must complete the European Single Procurement Document (ESPD) as part of their tender response. Each consortium member must complete Part III of the ESPD separately.

5. Award criteria & scoring

Criterion Weight (%) Sub-criteria