AHRRA Website design and development Services

AI-generated analysis of the documents. Check the official notice and any amendments for current submission details.

1. At a glance

2. Scope of Work

The Assisted Human Reproduction Regulatory Authority (AHRRA) requires website design and development services. The contract is for a term of two years, with a potential extension of up to twelve months, not exceeding three extensions. The estimated expenditure for these services is €200,000 (excluding VAT) over the initial two-year term.

The scope of work encompasses the design, development, hosting, and maintenance of a new website. Key activities and requirements include:

• Website Design and Development:
• Creation of a public-facing section and a section for Assisted Human Reproduction Treatment Providers.
• Development of a proposed website structure catering to the general public, stakeholders, and treatment providers.
• Presentation of AHRRA Registers.
• Implementation of a Content Management System (CMS).
• Adherence to WCAG 2.1 Level AA standards for accessibility.
• Ensuring the website is usable by individuals with disabilities.
• Design and development of the public-facing section.
• Design and development for Assisted Human Reproduction Treatment Providers.
• Development of an approach for on-boarding and implementation.
• Provision of CMS and user training.
• Ongoing enhancements to the websites.
• Content Management System (CMS):
• Features of the proposed CMS and its future roadmap must be addressed.
• User training on the CMS will be required.
• Hosting and System Protection:
• Provision of hosting facilities.
• Ensuring scalability of the hosting solution.
• Implementation of disaster recovery measures.
• Security measures for the website.
• Support and Maintenance:
• Ongoing support and maintenance services.
• Helpdesk services to receive, record, number, and manage calls to satisfactory resolution.
• Calls must be uniquely recorded and numbered, with agreed priority and satisfactory resolution.
• Technical Requirements:
• The website must conform to WCAG 2.1 Level AA standards.
• The contractor must be certified to ISO27001, or provide a SOC2 or SOC3 report for the services provided, demonstrating a certified Information Security Management System.
• Deliverables:
• Source code and documentation must be provided within two weeks of being requested or as requested during the contract.
• Copies of the source code must be provided within two weeks of being requested and/or after every development update.
• Warranty:
• Remediation of defects is required within a 90-day warranty period.

The tender documents specify that Tenderers must address each requirement with a detailed description demonstrating their approach, not merely reconfirming the requirements.

3. Background & buyer context

The Assisted Human Reproduction Regulatory Authority (AHRRA) is procuring website design and development services. This procurement aligns with the Authority's need to establish an online presence that serves both the general public and Assisted Human Reproduction Treatment Providers. The development of a new website is a strategic initiative to improve communication, information dissemination, and potentially the presentation of regulatory registers. The estimated value of €200,000 suggests a project of moderate scale, focused on delivering a functional and accessible digital platform. No incumbent provider is explicitly mentioned, indicating a potential for a new supplier to establish services.

4. Eligibility & selection criteria

Bidders must meet the following criteria to be considered:

• Turnover requirement:
• Minimum average annual turnover of €250,000 in each of the last three financial years.
• Financial details (turnover, profit and loss) for the last three years for similar services must be provided.
• Insurance:
• Employer’s Liability: €13,000,000
• Public Liability: €2,000,000
• Professional Indemnity: €500,000
• Cyber Liability Insurance: €2,000,000
• Product Liability: n/a
• Certifications:
• Certified to ISO27001, or provide a SOC2 or SOC 3 report for the services provided.
• Demonstrate a certified Information Security Management System, such as ISO27001, or equivalent.
• Past experience:
• Provide details of two reference sites where similar services were delivered.
• References must include company name, contact details, date services were delivered, and contract value and duration.
• Personnel:
• Demonstrated experience and expertise of the proposed project team is an award criterion. Specific minimum years of experience for named roles are not specified as selection criteria.
• Geographic / facility constraints:
• Not specified for this tender.

5. Award criteria & scoring

The contract will be awarded based on the Most Economically Advantageous Tender (MEAT). The award criteria are weighted as follows:

Criterion Weight (%) Sub-criteria