Responsive Repairs and Voids Tender
Value
€35.0m
Deadline
14 Aug
14 Aug 2026
Value
€35.0m
Deadline
14 Aug
Procurement for responsive maintenance, repair, and void improvement services for Respond Housing Association properties across nine geographical lots.
Responsive maintenance, repair, and void improvement for Respond Housing Association properties
Bidder profile
Firms with experience in responsive repairs and void property works for social housing, capable of operating across multiple geographical areas and meeting significant insurance requirements.
Risks & flags
- TUPE applicability
- Office presence required per lot
- Coordination with other contractors (gas, electrical, asbestos)
Briefing
AI-generated analysis of the documents. Check the official notice and any amendments for current submission details.
1. At a glance
| Buyer | Respond Ireland |
|---|---|
| Title | Responsive Repairs and Voids Tender |
| CPV / category | Not specified |
| Estimated value | €35,000,000 |
| Per-year | Not stated |
| Procedure type | Open procedure (S.I. No: 284/2016) |
| Lots | 9 |
| Location | Various counties in Ireland |
| Contract length | Not stated |
| Submission deadline | 2026-08-14T11:00:00+00:00 |
| Go-live / start | 2026-11-16 |
2. Scope of Work
This tender seeks contractors for the responsive maintenance, repair, and void improvement of Respond Housing Association's properties across nine geographical lots. The contract will operate on an "all-inclusive" basis, utilising the National Housing Federation Schedule of Rates.
The scope of works encompasses three primary workstreams:
- Responsive Maintenance: This includes emergency works ordered during normal working hours.
- Out of Hours Emergency Works: This covers urgent repairs required outside of standard business hours.
- Void Property Works: This involves preparing vacant properties for re-occupation. These works may require coordination with the Employer's gas and electrical contractors, and Asbestos Consultants/Licensed Contractors, for which no direct payment is made to the successful tenderer.
Specific void property works may include:
- Design, supply, and renewal of kitchens and bathrooms.
- Domestic electric rewires.
- Renewal and/or upgrading of pitched and flat roofs.
- Renewal of fascias, cladding, and rainwater goods.
- Repointing and other structural works.
- Replacement of boundary fencing.
- Renewal of windows and/or external and communal doors.
- Addressing major chimney defects following CCTV survey.
- Remediation of damp and mould.
- Fire protection works.
Contractors will be required to provide and maintain an office within the area(s) covered by their awarded Lot(s) to facilitate contract management meetings and personal visits from the Employer. Historical repair and property information is provided for indication only. The Employer will award two contracts per Lot, with the first-place contractor receiving approximately 60% of the properties and the second-place contractor receiving approximately 40%.
3. Background & buyer context
Respond Housing Association CLG (the "Employer") is procuring maintenance and repair services for its property portfolio. This procurement follows an open procedure under S.I. No: 284/2016 – European Union (Award of Public Authority Contracts) Regulations 2016. The procurement is structured into nine geographical lots, with two contracts to be awarded per lot. The estimated value of the overall contract is €35,000,000. The incumbent contractor's details are not explicitly stated, but the tender documents mention TUPE regulations may apply to the existing workforce.
4. Eligibility & selection criteria
Bidders must meet the following minimum requirements to be considered:
- Turnover requirement: Not specified for this tender.
- Insurance:
- Public liability insurance: Minimum sum insured €6,500,000.
- Employer's liability insurance: Minimum sum insured €13,000,000.
- Contractors all risk insurance: Minimum sum insured €1,000,000.
- Professional Indemnity insurance: Minimum sum insured €2,000,000.
- Certifications: Not specified for this tender.
- Past experience: Not specified for this tender.
- Personnel: Not specified for this tender.
- Geographic / facility constraints: Contractors must provide and maintain an office within the area(s) covered by the Contract Lot(s) they bid for.
5. Award criteria & scoring
The award criteria and scoring mechanism are detailed in Annex 5: Price Evaluation Matrix. The procurement will follow a Most Economically Advantageous Tender (MEAT) approach, balancing price and quality.
Criterion Weight (%) Sub-criteria
Can you bid?
Public liability insurance
€6,500,000
Professional indemnity insurance
€2,000,000
Scoring
Most Economically Advantageous Tender
Lots (9)
Documents (10)
A4 - Respond 2026 Technical Specification.pdf
3.6 MB · Specification
A1 - Respond 2026 Invitation to Tender.pdf
865.2 KB · RFT / Invitation to Tender
Appendix 12 - Contractor Code of Practice.pdf
575.5 KB · Contract / Agreement / Terms
A2 - Respond 2026 Suitability Questionnaire.docx
58.4 KB
A3 - Respond 2026 Preliminaries.pdf
684.4 KB
A5 - Respond KPI Framework.pdf
457.3 KB
A6 - Respond Term Brief (Operational Handbook).pdf
841.8 KB
Appendix 1 - Repairs History 2024.xlsx
4.9 MB · Appendix / Annex
Appendix 10 - Child-Safeguarding-Policy-2024.pdf
398.1 KB · Appendix / Annex
Appendix 11 - Tenant-Engagement-Policy-2024.pdf
750.2 KB · Appendix / Annex
Original notice text
Responsive Repairs and Void Works across 9 geographical Lots, including 24/7 responsive repairs and works to empty properties
AI analysis updated 1 month ago
Value
€35.0m
Deadline
14 Aug
Buyer
Respond IrelandLocation
Various counties in Ireland
Procedure
Open
Clarification
14 Aug 2026
eTenders ID
8568038
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