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Responsive Repairs and Voids Tender

Value

€35.0m

Deadline

14 Aug

Procurement for responsive maintenance, repair, and void improvement services for Respond Housing Association properties across nine geographical lots.

SME fit: Medium Bid effort: High

Responsive maintenance, repair, and void improvement for Respond Housing Association properties

Bidder profile

Firms with experience in responsive repairs and void property works for social housing, capable of operating across multiple geographical areas and meeting significant insurance requirements.

Risks & flags

  • TUPE applicability
  • Office presence required per lot
  • Coordination with other contractors (gas, electrical, asbestos)

Briefing

AI-generated analysis of the documents. Check the official notice and any amendments for current submission details.

1. At a glance

Buyer Respond Ireland
Title Responsive Repairs and Voids Tender
CPV / category Not specified
Estimated value €35,000,000
Per-year Not stated
Procedure type Open procedure (S.I. No: 284/2016)
Lots 9
Location Various counties in Ireland
Contract length Not stated
Submission deadline 2026-08-14T11:00:00+00:00
Go-live / start 2026-11-16

2. Scope of Work

This tender seeks contractors for the responsive maintenance, repair, and void improvement of Respond Housing Association's properties across nine geographical lots. The contract will operate on an "all-inclusive" basis, utilising the National Housing Federation Schedule of Rates.

The scope of works encompasses three primary workstreams:

  • Responsive Maintenance: This includes emergency works ordered during normal working hours.
  • Out of Hours Emergency Works: This covers urgent repairs required outside of standard business hours.
  • Void Property Works: This involves preparing vacant properties for re-occupation. These works may require coordination with the Employer's gas and electrical contractors, and Asbestos Consultants/Licensed Contractors, for which no direct payment is made to the successful tenderer.

Specific void property works may include:

  • Design, supply, and renewal of kitchens and bathrooms.
  • Domestic electric rewires.
  • Renewal and/or upgrading of pitched and flat roofs.
  • Renewal of fascias, cladding, and rainwater goods.
  • Repointing and other structural works.
  • Replacement of boundary fencing.
  • Renewal of windows and/or external and communal doors.
  • Addressing major chimney defects following CCTV survey.
  • Remediation of damp and mould.
  • Fire protection works.

Contractors will be required to provide and maintain an office within the area(s) covered by their awarded Lot(s) to facilitate contract management meetings and personal visits from the Employer. Historical repair and property information is provided for indication only. The Employer will award two contracts per Lot, with the first-place contractor receiving approximately 60% of the properties and the second-place contractor receiving approximately 40%.

3. Background & buyer context

Respond Housing Association CLG (the "Employer") is procuring maintenance and repair services for its property portfolio. This procurement follows an open procedure under S.I. No: 284/2016 – European Union (Award of Public Authority Contracts) Regulations 2016. The procurement is structured into nine geographical lots, with two contracts to be awarded per lot. The estimated value of the overall contract is €35,000,000. The incumbent contractor's details are not explicitly stated, but the tender documents mention TUPE regulations may apply to the existing workforce.

4. Eligibility & selection criteria

Bidders must meet the following minimum requirements to be considered:

  • Turnover requirement: Not specified for this tender.
  • Insurance:
  • Public liability insurance: Minimum sum insured €6,500,000.
  • Employer's liability insurance: Minimum sum insured €13,000,000.
  • Contractors all risk insurance: Minimum sum insured €1,000,000.
  • Professional Indemnity insurance: Minimum sum insured €2,000,000.
  • Certifications: Not specified for this tender.
  • Past experience: Not specified for this tender.
  • Personnel: Not specified for this tender.
  • Geographic / facility constraints: Contractors must provide and maintain an office within the area(s) covered by the Contract Lot(s) they bid for.

5. Award criteria & scoring

The award criteria and scoring mechanism are detailed in Annex 5: Price Evaluation Matrix. The procurement will follow a Most Economically Advantageous Tender (MEAT) approach, balancing price and quality.

Criterion Weight (%) Sub-criteria

Can you bid?

Public liability insurance

€6,500,000

Professional indemnity insurance

€2,000,000

Scoring

Most Economically Advantageous Tender

Lots (9)

Lot : Lot 1
Lot : Lot 2
Lot : Lot 3
Lot : Lot 4
Lot : Lot 5
Lot : Lot 6
Lot : Lot 7
Lot : Lot 8
Lot : Lot 9

Documents (10)

PDF

A4 - Respond 2026 Technical Specification.pdf

3.6 MB · Specification

PDF

A1 - Respond 2026 Invitation to Tender.pdf

865.2 KB · RFT / Invitation to Tender

PDF

Appendix 12 - Contractor Code of Practice.pdf

575.5 KB · Contract / Agreement / Terms

DOCX

A2 - Respond 2026 Suitability Questionnaire.docx

58.4 KB

PDF

A3 - Respond 2026 Preliminaries.pdf

684.4 KB

PDF

A5 - Respond KPI Framework.pdf

457.3 KB

PDF

A6 - Respond Term Brief (Operational Handbook).pdf

841.8 KB

XLSX

Appendix 1 - Repairs History 2024.xlsx

4.9 MB · Appendix / Annex

PDF

Appendix 10 - Child-Safeguarding-Policy-2024.pdf

398.1 KB · Appendix / Annex

PDF

Appendix 11 - Tenant-Engagement-Policy-2024.pdf

750.2 KB · Appendix / Annex

Original notice text

Responsive Repairs and Void Works across 9 geographical Lots, including 24/7 responsive repairs and works to empty properties

AI analysis updated 1 month ago

Bid ↗
Details

Value

€35.0m

Deadline

14 Aug

View on eTenders ↗

Location

Various counties in Ireland

Procedure

Open

Clarification

14 Aug 2026

eTenders ID

8568038

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