Property and Facilities Management for Dublin Airport Central

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1. At a glance

Buyer Title CPV / category Estimated value Per-year Procedure type Lots Location Contract length Submission deadline Go-live / start | :-------------------- | :-------------------------------------------------------- | :--------------------------------------------------------------------------- | :-------------- | :------- | :------------- | :--- | :-------------------------------------- | :-------------- | :------------------ | :-------------- | daa plc P20720 Property and Facilities Management for Dublin Airport Central 70330000-0 (Property management services), 50000000-5 (Repair and maintenance services) Not disclosed Not stated RFI/ITT 1 Dublin Airport Central, Ireland 60 months 2026-08-04 14:00 Q1 2027

2. Scope of Work

This tender seeks a single supplier to provide comprehensive property and facilities management services for Dublin Airport Central (DAC). DAC is a fully let, multi-tenanted business campus covering over 41,000 sqm across four buildings, situated adjacent to Terminal 2 at Dublin Airport. The services encompass both hard and soft facilities management, alongside property management functions.

The contractor will be responsible for the provision, management, and supervision of various services, including:

• Facilities Management (Hard and Soft):

• Cleaning services (contract management).

• Security services (contract management).

• General building maintenance (contract management).

• Maintenance of common areas within the properties.

• Reception services, including concierge and help desk functions for multi-tenanted buildings.

• Management of tenant modification works and contractor works within buildings.

• High-level window cleaning.

• Mechanical and electrical maintenance for all landlord plant and equipment.

• Property Management Services:

• Establishing and managing client/tenant accounts for estate and building management budgets.

• Formation and presentation of auditable service charge budgets.

• Health & Safety management, including tenant handbooks and regulatory compliance.

• Car park management.

• Energy management, including utility monitoring and developing energy efficiency strategies, supported by management software.

• Inspection of daa-owned/leased properties and maintenance of associated records and drawings.

• Liaison with Local Authorities and utility suppliers on issues such as water shortages or commercial rates, and tenant relationship management.

• Operation, management, and integration of Building Information Modelling (BIM), Computerised Maintenance Management Systems (CMMS), and/or Geographic Information Systems (GIS) for portfolio management.

• Provision of property management reports covering areas such as actual spend vs. budgets, fire and health & safety, insurance, asset registers, planned and reactive maintenance (PPM and RM), supplier performance against KPIs, asset management/capital expenditure strategy, and building sustainability strategy.

• Acting as a liaison with tenants during fit-out and occupation phases.

• Ad Hoc Works:

• Management and delivery of related estate, property, and facilities management services on an emergency or intermittent basis, adhering to daa plc's security, health & safety, insurance, and other policies.

The contract is anticipated to be for 60 months, with an option to extend for a further 24 months, commencing in Q1 2027. The contracting authority may also extend the contract to other daa commercial property buildings.

3. Background & buyer context

daa plc, formerly Dublin Airport Authority and Aer Rianta, is a major international airport company employing over 3,000 people. Its principal activities include airport development, operation, management, retail management, and international airport investment. This procurement is for the provision of property and facilities management services at Dublin Airport Central (DAC), a business campus adjacent to Terminal 2. DAC comprises over 41,000 sqm of Grade A, LEED Gold certified buildings with BER A3 ratings, primarily tenanted by office users. The site also includes ancillary buildings, car parking, and landscaped areas. The campus has an active planning grant for Phase 2 development, with a 20-year strategy for further expansion. The contract is intended to commence in Q1 2027 and will be managed through a formal performance management regime, with high-performance service being a key requirement.

4. Eligibility & selection criteria

To be considered for shortlisting, applicants must satisfy the following minimum requirements:

• Turnover requirement: A minimum average annual turnover of €3 million from the Lead Applicant in each of its last three financial years. Applicants may rely on the resources of other entities to meet this requirement.
• Insurance: Applicants must demonstrate they have or can obtain the following minimum insurance levels:
• Employer's Liability: €13 million (with specific indemnity to daa noted on the policy).
• Public/Products Liability: €6.5 million (with specific indemnity to daa noted on the policy).
• Certifications: While not explicitly listed as mandatory for RFI stage, the contracting authority implements ISO 50001 (Energy Management System). Applicants are asked if they are certified to ISO 45001 or another recognised standard.
• Past experience: Not specified for this RFI stage, but will be assessed in the RFT.
• Personnel: Not specified for this RFI stage.
• Geographic / facility constraints: Not specified for this RFI stage.

Applicants must also meet eligibility criteria related to legal standing, including absence of convictions for fraud, corruption, or other criminal offences, and not being bankrupt or subject to insolvency proceedings. Grave professional misconduct or significant deficiencies in performing prior public contracts can also lead to ineligibility.

5. Award criteria & scoring

The RFI stage focuses on assessing the capacity of applicants to perform the contract. Shortlisting will be based on meeting Eligibility Requirements (Step One), Minimum Requirements (Step Two), and achieving a minimum score in the Assessment Criteria (Step Three). The specific award criteria and scoring for the subsequent Request for Tenders (RFT) stage are not detailed in this RFI document but will be provided in the RFT. The RFI evaluation will depend solely on submitted responses, without presentations.

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