Loss Assessment Consultancy Services

AI-generated analysis of the documents. Check the official notice and any amendments for current submission details.

1. At a glance

2. Scope of Work

This tender seeks to establish a multi-party framework agreement for Loss Assessment Consultancy Services. The framework will operate on an as-required basis for a maximum of four years, including any extensions. The primary objective is to provide independent professional services to support the Land Development Agency (LDA) in managing, investigating, quantifying, negotiating, and settling property damage and related insurance claims across its property assets, construction projects, and operational activities. The estimated value for services under this framework is €2,000,000 (excluding VAT) over the contract term and any extensions.

The core services required include:

• Loss Assessment:
• Attending sites following incidents causing loss or damage.
• Conducting detailed inspections and investigations to assess cause, extent, and financial impact.
• Identifying insured and uninsured elements of claims.
• Establishing the scope of reinstatement works.
• Preparing preliminary and final loss reports.
• Advising on claim strategy and recovery potential.
• Insurance Claims Management:
• Managing claims from notification through to settlement, including potential litigation.
• Liaising with the LDA Insurance Team, insurers, brokers, loss adjusters, and other stakeholders.
• Preparing and submitting claim documentation.
• Negotiating claim settlements on behalf of the LDA.
• Challenging liability, coverage, or valuation issues.
• Monitoring claim progress and providing regular status reports.
• Providing nationwide coverage throughout Ireland.
• Being available to the LDA Insurance Team 24 hours a day, 7 days a week.
• Quantification of Loss:
• Building reinstatement cost assessments.
• Valuation of damaged property and assets.
• Measurement and pricing of repair works.
• Assessment of professional fees recoverable under insurance policies.
• Quantification of consequential and indirect losses.
• Assessment of alternative accommodation and temporary works costs.
• Preparation of detailed schedules of loss.
• Construction and Development Related Claims:
• Providing specialist advice on owner and contractor-controlled project claims, non-negligence claims, latent defect damage, public liability, employer liability, professional indemnity claims, design and construction defects, infrastructure and utilities damage, and construction delay/disruption claims.
• Technical and Specialist Support:
• Coordinating or procuring specialist services such as structural engineering, fire investigations, flood and water ingress assessments, building surveying, quantity surveying, mechanical and electrical engineering, and environmental investigations.
• Emergency Response Support:
• Attending major incidents, advising on mitigation, protecting evidence, recording damage, and coordinating with emergency contractors and services.
• Reinstatement and Recovery Support:
• Reviewing proposed reinstatement works, verifying repair costs, monitoring progress, confirming policy compliance, assisting with interim payments, and supporting final account agreement.

Deliverables may include initial assessment reports, detailed schedules of loss, claim documentation, technical reports, recommendations, progress reports, settlement records, and final closure reports. Services will be required at LDA property assets, construction projects, and other locations throughout Ireland. Framework members must be capable of providing nationwide coverage and responding to urgent incidents 24/7.

3. Background & buyer context

The Land Development Agency (LDA) is the State's affordable housing delivery body, established under the Land Development Agency Act 2021. Its purpose is to maximise the supply of affordable homes on State-owned or acquired land and through homebuilder partnerships, guided by values of Integrity, Collaboration, Sustainability, Innovation, and Delivery. This procurement is driven by the LDA's need for independent loss assessment expertise to manage property damage and insurance claims arising from its diverse property assets, construction projects, and operational activities. The LDA aims to maximise recovery, minimise business disruption, and ensure timely, accurate, and compliant resolution of losses. This tender is conducted under an open procedure, with a Contract Notice published in the Official Journal of the European Union and on eTenders.

4. Eligibility & selection criteria

To be considered for this tender, bidders must meet the following minimum requirements:

• Turnover requirement:
• Minimum average annual turnover of €4,000,000.00 in each of the last three (3) financial years.
• If established for less than three years, the tenderer must have achieved this turnover in each financial year since establishment.
• Insurance:
• Employer’s Liability: €13,000,000 each and every claim.
• Public Liability: €6,500,000 each and every claim.
• Professional Indemnity: €10,000,000 each and every claim.
• Certifications:
• Not specified for this tender.
• Past experience:
• A minimum of three (3) relevant reference projects completed within the seven (5) year period immediately preceding the Tender Submission Deadline.
• Experience of settling large complex losses in excess of €50,000,000.
• Personnel:
• A minimum of ten (10) years of relevant Loss Adjusting / Loss Assessing experience.
• Geographic / facility constraints:
• Nationwide coverage throughout Ireland is required.
• Ability to attend LDA offices at George's Court, 54-62 Townsend Street, Dublin 2, D02 R156, or remotely.

5. Award criteria & scoring

The contract will be awarded to the tenderer(s) who submit the most economically advantageous tender (MEAT). The award criteria and their weighting are detailed in Appendix C. While specific scoring weights are not provided in the extract, the evaluation will consider both price and quality. Tenderers must meet minimum standards for selection criteria to be considered for evaluation.

6. Submission requirements

Tenderers must submit their tenders electronically via the eTenders platform (www.etenders.gov.ie). The submission must include the following:

• Completed ESPD: The electronic European Single Procurement Document (ESPD) must be completed via the "Manage ESPD Responses" section on eTenders. If a consortium is bidding, each member must complete Part III separately. If relying on other entities, separate ESPDs for each must be submitted.
• Tender Response Forms: Mandatory forms provided in Appendix D.
• Pricing Schedule: Mandatory schedule provided in Appendix B, to be completed in the format set out in Part 9. Prices must be all-inclusive and in Euro.
• Signed Declarations: Required declarations at Appendix E, including a Tenderer's Statement and a Conflicts of Interest declaration.
• Consortium Details (if applicable): Details and commitments if relying on other entities or forming a consortium, as per Appendix D.
• File Size Limits: A current file size limit of 250MB per file and a maximum total limit of 2GB for all documentation.

Tenderers must ensure they follow the specified format, respond to each element in order, and comply with all instructions. Failure to comply with submission requirements may render the tender non-compliant.

7. Key dates & process

All dates other than the Tender Query Deadline and Tender Submission Deadline are indicative. The dates published on eTenders take precedence.

8. Contract terms that matter

The framework agreement will have an initial term of thirty-six (36) months from the Effective Date. The LDA reserves the right to extend the term for a period of up to twelve (12) months, with a maximum of one such extension. Contracts awarded under the framework will be on an as-required basis. Direct awards for contracts are limited to €200,000. For contracts exceeding this threshold, a mini-competition will be conducted among framework members. Tenderers must confirm that all quoted prices will remain valid for the 180-day Tender Validity Period. Framework members must maintain the capability to respond to urgent incidents 24/7. Performance will be monitored against Key Performance Indicators (KPIs) detailed in Appendix G, covering responsiveness, timeliness, quality of deliverables, claim management, communication, accuracy, and overall effectiveness.

9. Risks, red flags & unusuals

The estimated value of €2,000,000 (excl. VAT) over a 36-month term (with a potential 12-month extension) suggests an average annual spend of approximately €666,667. This is significantly lower than the €4,000,000 annual turnover requirement, indicating a potential mismatch or a broad scope of services that may not be fully utilised by all framework members. The LDA intends to appoint up to four (4) framework members, implying a competitive environment for call-off contracts. The direct award limit of €200,000 per contract means that larger, more complex claims will likely trigger a mini-competition, potentially limiting the volume of direct work for individual framework members. The requirement for 24/7 availability and nationwide coverage necessitates a well-resourced bidder.

10. SME fit assessment

This tender is structured as a multi-party framework agreement, aiming to appoint up to four (4) framework members. While the LDA encourages SME participation, the significant turnover requirement of €4,000,000 annually suggests that the tender is primarily targeted at established, medium-to-large enterprises with substantial experience in loss assessment and claims management. Small businesses may find it challenging to meet the turnover and experience criteria independently. However, SMEs are encouraged to explore forming consortia or subcontracting relationships with other SMEs or larger enterprises to participate. The bid preparation effort is likely to be substantial, requiring detailed responses to the specification, pricing, and selection criteria, potentially involving several days of work for a dedicated team. The "Pwin" signal is neutral; the framework structure and multiple awardees suggest a competitive process rather than a sole incumbent situation.

11. Where to dig deeper

• Source RFT filename: Pro425_RFT_Loss_Assessment_Consultancy_Services_FINAL.pdf
• eTenders CFT ID: Pro425
• Contact: Via the messaging facility on www.etenders.gov.ie
• Key Attachments:
• Appendix A – Specification
• Appendix B – Pricing Schedule
• Appendix C – Award Criteria
• Appendix D – Tender Response Forms
• Appendix F – Draft Contract