A Team of Skilled Resources for Oracle Weblogic and iAS Support

AI-generated analysis of the documents. Check the official notice and any amendments for current submission details.

1. At a glance

2. Scope of Work

This tender seeks a team of specialist IT resources to provide administration and support for the Department of Agriculture, Food and the Marine's enterprise application server environment. The core focus is on Oracle Weblogic and Oracle iAS technologies. The services are to be delivered at Agriculture House, Kildare Street, Dublin 2. The estimated expenditure over the contract term, including potential extensions, is €13.2 million (excluding VAT).

The constituent activities and requirements include:

• Core Service Delivery: Providing specialist IT technical support for the Department's Oracle Weblogic and Oracle iAS environments. This encompasses day-to-day administration and support tasks essential for the stable operation of these enterprise application servers.
• On-site Presence: Resources are required to attend on-site at the specified work office location for a minimum of two days per week. Additional on-site attendance may be necessary for meetings and workshops.
• Project Transition: A 'Project Transition' proposal is mandatory, with a duration of four to six weeks, to ensure a smooth handover from the incumbent development team supplier.
• Information Security Compliance: Adherence to the Department's security requirements, including information and cyber security policies, is critical. This involves interpreting and applying information within ICT architecture and ensuring compliance with ISO27001:2022 standards.
• Technical Expertise: Expertise is required in working within an ISO27001:2022 standards-based audited and change-controlled computing environment.
• Contractual Framework: The services will be governed by a Services Contract, with an initial term of 24 months. The Contracting Authority reserves the right to extend this term by up to 12 months, with a maximum of two such extensions.
• Pricing Validity: All prices quoted in the tender must remain valid for 120 days from the tender deadline.
• Environmental, Social, and Labour Law Compliance: The successful tenderer must comply with all applicable EU and domestic environmental, social, and labour laws, including those established by EU law, national law, collective agreements, and international conventions listed in Schedule 7 of the Regulations. This includes compliance with Council Directive 2001/23/EC regarding the transfer of undertakings.
• Agency Worker Regulations: Tenderers must consider their obligations under the Protection of Employees (Temporary Agency Work) Act 2012 when pricing their tender, as the Contracting Authority will not be liable for any salary increases resulting from its application.

3. Background & buyer context

This procurement is initiated by the Department of Agriculture, Food and the Marine (DAFM) to secure ongoing administration and support for its critical enterprise application server environment. The current requirement stems from the need to maintain and manage the Oracle Weblogic and Oracle iAS infrastructure, which underpins departmental operations. DAFM is accredited to the ISO 27001:2022 Information Security standard, and the successful tenderer must operate within this framework, demonstrating expertise in such environments. The tender also reflects a broader policy to encourage participation by Small and Medium Enterprises (SMEs) in public procurement, encouraging larger enterprises to consider how SMEs can be included in their proposals.

4. Eligibility & selection criteria

Tenderers must meet the following mandatory criteria to be considered for evaluation:

• Turnover requirement: A minimum average annual turnover of €1 million (excluding VAT) derived exclusively from the provision of similar services. This turnover must have been achieved in at least two of the three most recent financial years, or for each year the entity has been established if more recent.
• Insurance: The successful tenderer must hold the following insurances for the term of the Services Contract:
• Employer's Liability: €12.7 million limit per claim or series of claims arising from a single occurrence, per insurance year.
• Public Liability: €6.5 million limit per claim or series of claims arising from a single occurrence, per insurance year.
• Product Liability: Not applicable.
• Professional Indemnity: €1 million in the aggregate.
• Certifications: Not specified for this tender.
• Past experience: Tenderers must demonstrate relevant experience of delivering a similar service to that required in the RFT within the last three years. This must include providing one example of a contract (public or private) where Oracle Weblogic support services were delivered. A satisfactory written reference from the client confirming contract details and delivery to specification is mandatory.
• Personnel: Not specified for this tender.
• Geographic / facility constraints: Services are to be provided at Agriculture House, Kildare Street, Dublin 2, D02 WK12. Resources are required to attend on-site for a minimum of two days per week.

5. Award criteria & scoring

Criterion Weight (%) Sub-criteria