Mobile Calibration, Asset Management, Maintenance Management Software Framework Agreement

AI-generated analysis of the documents. Check the official notice and any amendments for current submission details.

1. At a glance

2. Scope of Work

This tender seeks to establish a single-party framework agreement for the provision of a cloud-based, user-friendly software solution for mobile calibration, asset management, and maintenance management. The system must operate in a regulated manufacturing environment and support highly regulated sectors with full audit trails, electronic signatures, and paperless workflows. It is intended to be a strategic partnership, fostering mutual benefits and knowledge sharing.

The core requirements for the software solution include:

• Platform Functionality:
• Full functionality on personal computers (desktops and laptops).
• A mobile application compatible with a wide range of mobile devices.
• Support for industry-grade documenting calibrators.
• Core Modules:
• Calibration management.
• Maintenance management (asset-agnostic).
• Asset management for all asset types.
• Key Features:
• Automation of tasks.
• Detailed reporting capabilities, including access to historical data.
• Compliance with 21 CFR Part 11 and ISO17025 standards.
• Full audit trails and electronic signatures.
• Paperless workflows.
• Integration:
• All proposed equipment must be fully integrated with the current KWETB (CELTEC) automation platform/operating system, which uses Siemens SIMATIC S7-1500 technology-enabled PLCs with Standard Robot Command Interface (SRCI) in TIA Portal V19.0 or newer.
• Initial Call-Off Contract:
• The initial contract will cover the supply and maintenance of the software solution for a period of two (2) years (24 months).
• The estimated value for this initial call-off contract is between €200,000 and €300,000.
• Follow-on Services:
• The framework may be used for new software requirements directly linked to the initial contract or scope.
• There is no guarantee of additional contracts, but the contracting authority will consult the framework member if they arise.

The framework agreement itself has an estimated maximum spend of €600,000 excluding VAT over its term.

3. Background & buyer context

Kildare and Wicklow Education and Training Board (KWETB) is the contracting authority. Established under the Education and Training Boards Act 2013, KWETB operates under the governance of the Department of Education and SOLAS. It delivers further education, training, apprenticeship, youth, and community education services across Counties Kildare and Wicklow. KWETB collaborates with industry, employers, and community stakeholders to provide learner-centred programmes supporting skills development, workforce upskilling, innovation, and regional economic growth.

This procurement is driven by KWETB's need to enhance its manufacturing, robotics, automation, electrical systems, and instrumentation training capabilities through a modern, compliant software solution. The CELTEC facility within KWETB has a strong track record in delivering high-quality, industry-responsive training and has supported over 125 companies. The procurement aims to appoint a "strategic partner" rather than just a supplier, indicating a desire for a collaborative relationship.

4. Eligibility & selection criteria

Tenderers must meet the following minimum requirements to be considered eligible:

• Turnover requirement:
• Minimum average annual turnover of €100,000 for each of the three preceding financial years.
• Insurance:
• Employer's Liability: €13 million limit for any one claim or series of claims.
• Public Liability: €6.5 million limit for any one claim or series of claims.
• Product Liability: €6.5 million limit for any one claim and in aggregate per period of insurance.
• Cyber Liability: €1.1 million limit for any one claim and in aggregate.
• Professional Indemnity: Minimum limit of €1.5 million for any one claim or series of claims.
• Certifications:
• Must demonstrate access to quality assurance measures, for example, by way of an externally certified system (e.g., ISO 17025 compliant certificates).
• The solution must allow creation of ISO 17025 compliant or equivalent tasks.
• Past experience:
• Must demonstrate successful delivery of services of a comparable nature and scale within the last five years.
• Personnel:
• Must demonstrate access to at least the minimum numbers of skilled personnel stated (specific numbers not detailed in this extract).
• Geographic / facility constraints:
• Not specified for this tender.

Tenderers must also demonstrate compliance with all relevant Environmental legislation and guidelines.

5. Award criteria & scoring

The award of the framework agreement will be based on the Most Economically Advantageous Tender (MEAT). The evaluation process involves two stages: first, assessing eligibility and compliance with minimum requirements, and second, evaluating the tenders against the award criteria.

Criterion Weighting (%) Sub-criteria