Personnel Placement Services for Residential Tenancies Board (RTB)

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1. At a glance

2. Scope of Work

The Contracting Authority, the Residential Tenancies Board (RTB), seeks to establish a single-party framework agreement for the provision of Personnel Placement Services. This framework will be used to source and place candidates for clerical, executive, middle, and senior management levels, with potential use for executive leadership roles. The successful provider will partner with the RTB to develop, implement, and deliver recruitment, assessment, selection, and placement services for permanent and fixed-term contract roles. Adherence to the Commission for Public Service Appointments (CPSA) Codes of Practice, including shortlisting, appeals, and record-keeping, is mandatory.

The services may be drawn down independently and include:

• Permanent and Fixed Term Contract Resourcing Solutions:

• Assistance in the development of Candidate Booklets.

• Advertising and promotion of vacancies.

• Sourcing and attraction of candidates.

• Screening, long-listing, and short-listing of applicants.

• Assessment of candidates.

• Conducting tests or exercises as deemed appropriate.

• Pre-interview and interview management, including panel preparation and participation.

• Placement of successful candidates.

• Managing communications and providing feedback to candidates.

• Reference checking for placed candidates.

• Other Supporting Services:

• Assistance with temporary recruitment.

• Recruitment for RTB-specific panels, such as Adjudicators, Mediators, and Dispute Resolution Panels.

• The Contracting Authority is open to considering various recruitment options, including open competitions, rolling recruitment, and other recommended approaches.

The RTB's staff numbers have grown from approximately 90 to over 140, with recruitment needs encompassing standard Civil Service Grades, specialist and professional grades, and temporary staff for vacancies. Examples of recent recruitment campaigns include Executive Officer, Higher Executive Officer, Higher Executive Officer – Content Editor, Higher Executive Officer – Media & Campaigns Manager, and Higher Executive Officer – Higher Legal Executive. The RTB is also developing a Strategic Workforce Plan that may inform future requirements. The successful vendor must have the capacity to provide robust supporting mechanisms to the Contracting Authority.

3. Background & buyer context

The Residential Tenancies Board (RTB) is a public body established to regulate and support a well-functioning rental housing sector in Ireland. Its remit covers both the private rental sector and not-for-profit housing providers. The RTB's functions include providing information to tenants and landlords, maintaining a national register of tenancies, resolving disputes, conducting research, and informing policy. The RTB has experienced significant growth, increasing its staff numbers from approximately 90 to over 140. This procurement is initiated to establish a framework agreement for personnel placement services to support this ongoing growth and evolving recruitment needs. The RTB is currently working with an external partner to develop a new Strategic Workforce Plan.

4. Eligibility & selection criteria

Candidates must meet the following minimum requirements to be eligible for consideration:

• Turnover requirement:
• Annual Turnover of €500,000 per annum for any one of the last three (3) years.
• Insurance:
• Employers Liability: €13,000,000
• Public Liability: €6,500,000
• Professional Indemnity: €1,000,000
• Cyber Insurance: Not specified for this tender.
• Certifications:
• Not specified for this tender.
• Past experience:
• Must relate to services delivered within the 60 months prior to the deadline for submission of the response.
• Must demonstrate access to the appropriate number and range of skills.
• Personnel:
• Must demonstrate access to at least the minimum numbers of skilled personnel stated. Skills may reside in the same person.
• Geographic / facility constraints:
• Not specified for this tender.

Candidates are required to complete a Self-Declaration Form relating to Tax Compliance, Turnover, and Insurance. Failure to meet these requirements will result in disqualification.

5. Award criteria & scoring

The selection of candidates for the tender list will be based on the evaluation of their Qualification Questionnaire responses against published selection criteria, minimum rules, and weightings. The top five (5) scoring qualifying candidates will be invited to tender.

Criterion Weight (%) Sub-criteria